Success Stories

success stories

From 44 reviews
Johnson

Benjamin Rugs always gives me the best advice & the best work on my family heirloom Oriental rugs.

Mr. & Mrs. T. Darger

I've taken my beloved 20 year old rug to these folks several times to have it cleaned. It always comes back to me clean, fresh and in nearly new condition. These guys know their rugs!

Ms.B.Traub

Very good experience.

Anonymous

Benham Rugs are very professional and knowledgeable! They have taken care ofour rugs for over a decade and we have always been pleased with their service. They make owning rugs very easy and enjoyable.

R. B

Did great job on our rug and the service was outstanding

Suzanne Ussery

This is a great company for cleaning your rugs and buying new rugs.

I would highly recommend them.

S. Ussery

Response from business owner

I just noticed your really nice review online. We do appreciate reviews like yours it gives us a better opportunity to help other rug owners get their rugs treated right also. It also helps other rug owners find us online. Please feel free to contact us again if you have any more rug needs. Thank you again Mr. Ben "Behnam" Tavakolian.

via Google
Arlene Johnson

I brought several rugs in to be cleaned and they did a terrific job. I was very satisfied with the work that was done.

Response from business owner

Thank you very much!

via Google
Sarah Reed

I had my rugs cleaned and reworked. The folks at Brehnam Rugs were very straight forward and honest. When I had a concern about the fringe on one of the rugs, they took care of it promptly and without any hassle.

Response from business owner

Thank you very much!

via Google
Sheri G.

I have been a customer of Behnam Rugs since 2007. They have cleaned my rugs multiple times due to pet stains and the rugs always come back looking and smelling like new. They are very knowledgable and will take great care of your rugs.

via Yelp
Linda Kjeseth

From the minute I walked in the door, the sales team was there to help me. The asked all the right questions Size.. Color.. Material. ..Price range etc. I loved the rug we decided on from the minute I put it down on my wood floor. Simple …

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Response from business owner

Thank you very much!

via Google
Mark Nelson

They cleaned some of the carpets I brought home from Afghanistan and also made repairs to one I found that I really liked, but it had serious condition issues. They were also able to help me better understand what it is that I purchased (…

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Response from business owner

Thank you very much!

via Google
Lesa Gibson

Cleaned a rug for me that had a bad pet stain. Got rid of the stain and the smell for good.

Response from business owner

Thank you very much!

via Google
tricia wood

Personal advice and topnotch workmanship for cleaning and restoring oriental rugs.

Response from business owner

Thank you very much!

via Google
Karen M.

Behnam Rugs cleaned and repaired two fine Persian rugs that my husband and I have cherished for many years. The professionals there did an excellent job, made good recommendations regarding care and treatment, and were thoughtful and …

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via Yelp
Sharon Adler

I purchased my rugs from Behnam Rugs in 1985 and have used them many times to clean and make repairs. I live over 100 miles away from their store now but it is well worth the drive to have them to continue to care for my rugs. They will be …

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Response from business owner

Thank you for continuing to be a loyal customer!

via Google
Sweet C

Great service. Had a Persian rug cleaned. Fair price.

Mr. McCraw

We found a wide selection of the size rug we we're looking for at Behnam. The owner informed us about the product and the weaving process, then let us browse through the choices without pressure. Once we made our selection, they immediately prepared the rug for us to take home. The rug we bought is beautiful in our home and we will remember where to shop when we need another!

Ms. Kuhnert

Very efficient and good work. Rug repair made it look like new. Have had all my carpets cleaned I'm the past and am loyal customer!!

D.kunsch.

All rugs are handmade and vastly superior to rugs I've seen anywhere else. The selection is enormous and the owner, Ben, is extremely helpful in narrowing down the best choices. I've bought three rugs there and will purchase more. If you are considering a rug, I recommend you start with Ben.

Mr.A.Smith

I bought a Persian rug at an estate sale and took the rug to Behnam for cleaning. The owner was very kind in explaining the cleaning process to me. He also gave me background info on the type of rug I had purchased. The rug looked great after the cleaning and minor repair. I will definitely use Behnam again.

Ms.S.Thompson

I purchased a new oriental rug and had one oriental rug cleaned. Mr Beham was very helpful in advising me on the styles available for the look I wanted. The staff was easy to work with and the carpet was delivered in a very timely manner. The gentlemen who delivered the carpet did an excellent job placing the carpet exactly where I wanted it.

The cleaning of my carpet took longer than I anticipated, but I was told it would take some time. The outcome of the cleaning met my expectations. Overall a great experience. I will use their sevices again and have no hesitation in recommending them.

Mrs.dian. S

My rugs required not only cleaning but various levels of restoration including edge repair, refringing, and new mats. I left everything in the hands of the professional staff, and the results were spectacular! The five rugs have never looked more beautiful. I was given accurate price quotes, progress reports, and helpful professional advice about the status and care of my rugs. This is the only company I will have care for my rugs.

Dana

Very reliable – exceptional service – trust worthy

Tamela I

They did a great job repairing the Tassels and cleaning the rug.

M. I

Had an Indian carpet cleaned. It was ready before promised and looked beautiful. They honored a coupon discount even though I had forgotten the coupon. I also got some info about the carpet, type of design, etc from the owner. I will be back!

Dudley

I brought in my silk rug and the results were great!

Anonymous

Excellent

J. B

They did exactly what they said they would do. My rugs were thoroughly cleaned with obvious care. You will not be disappointed

Charles A.

Great service, very good prices. They saved our carpets by hand washing them with organic cleaning material. All the spots and stains are removed. Thanks a lot.

via Yelp
Ryan Bartlett

Behnam rugs is in a class of its own. It's the industry leader in Dallas for persian and oriental rugs in terms of sales, cleaning, repair and restoration. I recommend every in the Dallas area to check them out if you have any issues with …

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via Google
Chuck W.

I carried a rug in for cleaning a couple of weeks ago. Behnam did a nice job of cleaning, trimming, and making my Persian rug look beautiful again. They also cut a new pad for me. Great Results!

via Yelp
Nanci K.

I have taken in both my oriental rugs (both big and small) to Benham rugs for cleaning. Both times they have done a great job cleaning/restoring rugs. Their prices are very competitive if not better than competitors. Service was exceptional…

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via Yelp
Ally A.

Wow – they did a FANTASTIC job cleaning and restoring my rugs. One of the rugs is an antique that was used and stained and unraveled in one area. It came back 100% restored! I have sent 5 rugs to them and highly recommend it! Their rug mats…

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via Yelp
Marie H.

I recently committed to do an estate sale for a friends mother. I am not a Estate Sale Company and really had no idea on the value of several rugs in the house.

Behnam rugs was kind enough to help me with this. What a warm and kind person

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via Yelp
Kathleen T.

When my best rugs need to be cleaned or repaired, I bring them to Benham. I've been bringing my rugs here for years and consistently receive excellent service and top quality results. The building itself is worth a visit, as it is filled …

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via Yelp
Bruce W.

We recently had a pipe leak while we were out of town that resulted in serious flooding of our home. My large wool area rug was soaked in

some areas, and 'bled' on itself...causing dark discoloration on the lighter parts. I had used Behnam …

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via Yelp
Mark C.

You just walk in and you feel calm...

They do wonderful work cleaning and restoring your rugs in addition to having an amazing inventory.

via Yelp
Shanon L.

I dropped off a large silk area rug to have some stains removed -the staff are very friendly, professional and knowledgeable, they charged a fair price, explained the cleaning process, had it ready within a reasonable amount of time, did …

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via Yelp
Lisa S.

Behnam Rugs just recently cleaned and repaired a Karastan rug for me that was 4 x 6. They did an amazing job! The colors in the rug look much brighter.You cannot see where they repaired the stitching on the sides that had been worn off. …

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via Yelp
Randy K.

We needed our Persian rug cleaned. It was a very expensive item and we needed a true professional company to handle the job.

When I brought the rug to Benham, Ben the owner was able to tell me EXACTLY where the rug was made, where I bought …

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via Yelp
Michelle I.

The service and knowledge of the staff is excellent. They cleaned an oriental rug that had an old pet stain and did an excellent job. The rug looks as good as new. They were very friendly and professional. While I was there, I also got to …

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via Yelp
Afton Renee

Very professional. They gave me a lot of information about my rug, and were very meticulous about making sure I understood how it would be cleaned, any risks involved, etc. They did a great job and the rug looks fantastic. Good work and …

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via Google
Cody Sharp

Great customer service and VERY informative about quality rugs. They definitely posses the skills and knowledge to make any customer comfortable.

via Google
Jennifer L.

Very professional. They gave me a lot of information about my rug, and were very meticulous about making sure I understood how it would be cleaned, any risks involved, etc. They did a great job and the rug looks fantastic. Good work and …

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via Yelp

Thank you for explaining the difference between woven rugs and tufted rugs.  It helped me understand why the tufted rugs can sometimes have an odor due to the glue that is used to hold the fibers in place.  I appreciate your patience with my other basic rug questions as well.  You customer service was excellent!

Ms. Sharon
August 2015
Email Review

I bought an oriental rug at a yard sale for $75.  I had it cleaned, appraised and repaired at Behnam Rugs.  The rug is a runner 35 ”  x  86 “.  It’s a Hamadan, value $2000.

                                                   Ms. Kay W.Allen, TX.

Email Review

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Our beautiful Indian Keshmire wool & silk rug sustained a large blood stain when I fell face down on it. Behnam’s expert technicians removed it completely. No one else will ever clean our oriental rugs.

Mrs. S.C. Hughes, Dallas TX


Thank you for saving my rug!  I thought I had ruined it after my attempt at washing it.  I am so glad I found you!  Not only is it completely repaired, it looks brand new!  I highly recommend Behnam Rugs.

Mrs. N. Valles, Forney TX


Dear Mr. B: Thank you so much for the lovely job you did on my small rugs. The larger of the two is a retired Claire Murray hand-hooked wool rug and I was so disappointed at the way it had looked, since it had become dull in appearance. It looks wonderful. I know this is just a tiny rug in comparison to some of the lovely large rugs you have in your showroom, but it is special to me and I appreciate your careful handling…

Mrs. C. Lanier,  Carrollton TX


“I am so pleased with my rug that Behnam cleaned and repaired. I purchased a console to replace an amoire for my family room. The corner of the amoire had been sitting on the rug for nine years. The rug was damaged in that area apparently from “rug moths” which i did not know anything about. They were able to repair the rug and it looks great!”They picked the rug up and delivered restored and cleaned in a timely manner. Thanks Ben!”

Mrs. R. Slack, Plano TX.


“Behnam Rugs provided top-notch service and worked a minor miracle. I thought I had lost a $2k investment in my Oriental rug until I found them. They were able to remove a red Jello stain that had been there for nearly 10 years — two other services tried and failed to remove it, but Behnam saved my rug! I couldn’t be more pleased with Mr. Tavakolian and his courteous and efficient staff.”

Mrs. V. Moore, Arlington TX


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