Are Robotic Vacuums Safe for Rugs?

Roomba damaging a rugAre Robotic Vacuums Safe for Rugs?

It’s a tale as old as time- a customer brings their fine handmade rug in for repairs at Behnam Rugs because they believe their dog has chewed it. While this does happen, the more likely culprit is actually your vacuum cleaner, especially automatic robot vacuums. Robotic vacuums spell disaster for your precious rugs.

Rug Damage: How to Tell the Difference Between Pet Damage and Vacuum Damage

So, how can I tell if Spot chewed my rug or if the vacuum cleaner is to blame?

Well, when dogs chew on rugs, they typically remove whatever they have been chewing on completely, leaving a torn spot. Whereas robotic vacuums and vacuuming with a beater brush chews up the edges of your rug but leaves the damage without removing it. Vacuums almost always damage the corners of a rug. They can’t tell a stray piece of yarn from handmade fringe, which is the first casualty when it comes to robotic vacuum damage. Still unsure if your dog is responsible for the damage or the vacuum? Check out the image below.

Rug chewed by dog

As you can see, the dog damage looks like someone hacked the edge off the rug with very dull scissors. On the other hand, the vacuum damage creates torn fringe and a look that says, “I’ve been chewed up!” Robotic vacuums and the beater brush simply don’t have enough power to remove the damage they cause. Instead, they chew the edges without removing them, resulting in tears, damaged fringe, and general unraveling.

So, what can you do to prevent vacuum casualties? Don’t use robotic vacuums! And never vacuum with the beater brush. You may be wondering how you will clean your fine rug. Luckily, vacuuming is completely safe when vacuuming without an extension or beater brush. Sadly, it’s probably time to retire your robotic vacuum. However, having to put a bit more effort into cleaning your home is a small price to pay for a rug in perfect condition. As for dog damage, this is harder to prevent. Keeping an eye on your pet and not leaving them unsupervised with a fine rug is about the extent of preventative measures.

If your fine handmade rug has been chewed up by vacuum or dog, don’t despair! Bring it to the experts at Behnam Rugs. Most damage done by these culprits can be repaired. The value of your rug won’t be the same, but repairs can restore at least some of the worth to your rug.

Rug Cleaning Disasters: When an Inexperienced Individual Tries to Clean a Rug

Rug Cleaning Disasters: When an Inexperienced Individual Tries to Clean a Rug

Damaged Rug

Recently, a customer brought a fine Egyptian 100% silk rug in to Behnam Rugs that had been treated with chemicals to remove a pet stain as well as thrown in the washing machine.

The homeowners entrusted the care of their rug to their housekeeper who first used a carpet cleaning product to try and remove the stain and odor. When the first household cleaner did not remove the stain, she tried another, and another cleaner, layering chemicals deep into the rug’s pile.

When this did not work, she threw the rug into the washing machine, along with a few others for good measure, effectively ruining all but the rug brought in to us. The rugs experienced shrinkage, deep creases, and uneven borders.

Behnam Rugs is one of the only companies that utilize blocking to rectify shrinkage. After washing, we block the rug in a rectangular frame larger than the rug. When the rug is crooked or uneven, we use the frame to clamp and pull the uneven portion until it matches the rest of the rug. This is an effective process that requires us to create a frame especially for your rug, which most companies don’t bother to do.

The rugs that didn’t make it were permanently creased and also unable to lay flat due to the fibers of these delicate rugs getting bunched and stretched out by the washing cycle and heat.

Here’s why both these cleaning approaches are huge mistakes.

A fine rug is not the same as a carpet, and you should never use carpet cleaning products on it.

Carpet cleaning products use strong chemicals to try and remove stains.

Some of the harmful ingredients found in commercial carpet cleaning solutions include formaldehyde, acids, lye, ammonia, chlorine, and other dangerous chemicals harmful not just to your fine rug but also to your health and the health of your pets.

The chemical reactions that occur can stain the rug further as well as damage the fibers, whether they’re wool, silk, or cotton.

Carpets are generally made of synthetic fibers that can handle harsher chemicals when it comes to removing a stain.

The rug brought into us had a chemical stain, not from the pet urine, but from the attempted treatment with carpet cleaners.

At Behnam Rugs we use mild organic shampoos as well as live bacteria enzymes that effectively eat the odors in your fine rug.

These two approaches to cleaning are gentle on rugs but tough on dirt and odors.

Our hand washing methods have been passed down for generations from Old Persia and were invented to care for exquisite pieces that are not made to withstand harsh chemicals and washing machines. We gently wash silk rugs by hand in order to restore the rug without damaging the silk fibers.

Never take your fine rug to a carpet cleaner, as the same mistakes this housekeeper made at home will be repeated by these companies.

At Behnam Rugs we believe that when it comes to rug cleaning, experience matters. If you decide to spot clean your rug at home, please read our article in the Dallas Morning News first.

Ben Tavakolian for the Dallas Morning News

2019 Dallas Tornado Damage: What to do and How to Prepare for Future Storms

Home damaged by storm

Home damaged by tornado2019 Dallas Tornado Damage: What to do and How to Prepare for Future Storms

Nearly two weeks after the devastating tornadoes hit we are still receiving calls about rugs trapped under debris. If you need an asset recovery assessment, we work with insurance to settle damaged rugs. As part of our service we do free evaluations and appraisals for your insurance company for damage due to the 2019 Dallas area tornadoes.

Behnam Rugs is sharing storm preparation tips to keep your fine rugs safe from damage in the future. Following these preventative measures will hopefully mean you don’t have to use home owner’s insurance to replace your rug.

The first thing you’ll want to do is roll up your rugs and put them somewhere at least 10 inches above the floor. If you live in a two story house, move the rugs upstairs.

If you can, store the rugs in a windowless room. Wrap the rugs in plastic for the time being (never keep your rugs in plastic for an extended period of time). Keep the rug vertical wherever you choose to store it, as other methods lead to creases.

Take photographs of all the things you own for insurance purposes. Behnam Rugs can evaluate your rug from a picture if it is trapped in your home.

Seal or cover window frames so that water and debris have a harder time getting in.

Elevate anything that could rust. Unplug appliances and move them several feet from the ground.

Place furniture tabs under furnishings so that they don’t bleed into carpet or mark the floor.

Remember, if you choose not to move your area rug to higher ground, it will become a sponge that generates mold and mildew within 48 hours.

If you rug suffers water damage, clean and extract the water within 24-48 hours to avoid mold and color runs. Some antique rugs and rugs that use vegetable dye are less likely to experience color running. If your rug has been exposed to water for longer than 48 hours, you will need to take it to a professional for cleaning and mold removal before the fibers rot.

When the rug lays on the floor while storm water courses over it, it acts as a filter and debris goes deep into the rug’s foundation before the water runs off. This debris becomes trapped and must be removed by a professional.

The first thing you need to do if your rug gets wet is dry it. Remove the water and then use fans to air it out.

Or, take the wet rug to Behnam Rugs as soon as possible for immediate washing.

It is not always possible to save rugs with water damage, but Behnam Rugs will do their best to salvage your fine rug if it does get wet. First we extract the water and dry the rug, then we wash it and dry it again.Remember, timing is key. Dry a wet rug as soon as possible to increase the chances of rescuing the rug.

Home damaged by storm

Rug Shopping Abroad Seminar March 16th

Rug Shopping Abroad

On March 16th, 2019 Behnam Rugs hosted the first educational brunch seminar in its ongoing lecture series. Attendees learned the following and more:

  • What to buy and what not to buy
  • How to buy quality handmade rugs in different countries you are visiting
  • How to recognize real silk from viscose rayon silk  
  • How to negotiate a better rug price

You can learn how to tell the difference between real silk and fake silk by reading our blog.

Images of people enjoying the event