Not all rugs are created equally, and the same goes for rug services. At Behnam Rugs, we take great pride in offering the very best of anything and everything related to rugs.
Our Rug Selection
When you walk into Behnam Rugs, you won’t just be walking into your average rug showroom. You will be entering a whole new world of rugs. We carry the finest, hand-knotted selections in a number of styles. Whether you’re looking for a traditional Tabriz, an antique tribal rug, a finely made contemporary rug, or a transitional rug that has elements of both traditional and modern styles, Behnam Rugs has it all.
Every rug in our showroom is a hand-knotted work of art. We know our customers prefer the finer things in life, and so do we. Our rugs are made from fine materials, such as wool, silk, and fine man-made materials such as viscose. We also believe that rugs should be made the traditional way, hand-knotted, whether the style is old or new. A hand-knotted rug is a premium product that will stay beautiful for decades, unlike tufted or machine-made rugs which begin to fall apart after a couple of years.
If we do not have your dream rug in our showroom, we will work with you to find it. Behnam Rugs has access to the warehouses of many rug designers and their selection of program and one-of-a-kind rugs. We also work with a number of rug manufacturers, too. We know that the decor you choose to decorate your home with is important to you, and that a rug is not simply just a rug. At Behnam Rugs, we won’t settle for “close enough”. We will help you find your dream rug- not just something similar to it.
Our Rug Services
At Behnam Rugs, we understand that fine rugs must be treated as such. Chemical cleaning agents, machine washes, and hang drying are absolutely not the proper way to wash fine rugs. We wash rugs using organic cleaning agents, and we wash all rugs by hand- the good, old fashioned way. We then dry the rugs flat, as hanging a wet rug puts a considerable amount of pressure on the fibers. Many rug cleaners choose to use the machine cleaning option due to its lower cost and ease, but at Behnam Rugs, we do not believe in cutting corners. After all, aren’t these rugs worth going the extra mile for?
If your rug has been damaged considerably, there is no need to fret. Behnam Rugs offers a number of repair services, all done in-house. Our repair technicians have over two decades of experience repairing fine rugs, and whether your rug simply needs binding repairs or if you need a large portion reweaved, we can handle it all. No task is too large or too small for Behnam Rugs.
One factor that separates us from the rest is our honesty. We are up front with all costs, and we will not perform any additional services on your rug without consulting you first. Additionally, if the cost of cleaning or repairing your rug is higher than the value of your rug, we will tell you. We simply do not believe that it is honest to charge a customer for cleaning and repair services without letting them know that the service cost exceeds the rug’s value.
Behnam Rugs has been selling and servicing fine rugs since 1978. With nearly forty years of experience, we are a trusted name in the Dallas/Fort Worth area for all things rug.
Can you install a rug into a cavity floor? Sure! Any handmade rug can be altered to fit into a cavity floor. Do we recommend installing a rug in a cavity floor? At Behnam Rugs, we strongly suggest looking into other installation options. As nice as a handmade rug may look when installed in a cavity floor, the maintenance issues can outweigh the aesthetics in the long run. Read on to learn more about these issues.
Handmade rugs, whether they are hand-knotted, hand-woven, or hand-tufted, have unique structures. Due to the nature of these structures, the foundations of handmade rugs shift over time as a result of tensions from the various types of pressure put on them. These types of pressure can be anything from furniture placed on top of a rug to simply walking on a rug day after day. The foundation of a handmade rug shifting is completely normal, and this shifting can also be minimized with the use of a rug pad. While the shifting of a rug’s foundation is generally not an issue when you simply have a rug on a pad on a floor, even the tiniest changes become apparent when a rug is placed in a cavity floor. The rug’s foundation shifting will result in small gaps between the edge of the rug and the edge of the cavity floor.
Another challenge you will come across when installing a rug in a cavity floor is the padding. An improper pad will not prevent a rug’s foundation from shifting, and when a rug’s foundation shifts, you will begin to see uneven edges and surface rippling. The quality, material, and thickness of the pad you select will dictate how the rug will conform to the cavity and how structurally intact it will remain over time.
Next, a rug must remain secure in the cavity. To secure a rug’s movement in a cavity floor, the rug installer you pick will likely opt to treat the handmade rug like a carpet. They will install tack strips to the edges of the cavity, forcing the rug to remain secure in the cavity, more so than with just a pad. As the rug is used and put under the pressures of walking traffic, it may become stretched out, making the rug larger than the cavity when removed from the installation for maintenance repairs and washes. The most common solution to this problem is to alter the rug, cutting it once again to fit the cavity.
Installed rugs also have the opposite problem: shrinkage. A maintenance rug washing might cause slight shrinkage in the installed rug depending on the construction and material of the rug. A rug might also shrink if it is present during a flood. Although this shrinkage is unnoticeable in normal situations, when a rug is installed in a cavity floor, even a tiny size difference is noticeable and apparent. This shrinkage, usually ranging from under half an inch up to several inches, can also be uneven. Different sides of your rug may shrink different. Again, in normal situations, this is almost always unnoticeable. This is due to things like your rug stretching naturally when being walked on over time. Unfortunately, installed rugs are stretched out unnaturally while also enduring the normal amount of traffic. These unnatural stressors on a rug’s construction cause it to weaken over time. One remedy to shrinkage is to add additional pieces of flooring to the cavity. Alternatively, you or your installer may opt to add a matching carpet, metal, tile, or wood border in the cavity over the rug to offset the shrinkage. Another option is to install flute edge molding around all four sides of the cavity. When the new rug is installed, it will allow for shrinkage in the future.
In this day and age of online shopping, you may wonder why or if you should be shopping for rugs in person. Shopping for a rug in person has many perks. You can see the details up close, and you can get a better idea of the rug’s texture and condition. Sometimes, it’s simply easier to buy rugs online, and this is certainly something you can do.
You can shop worry-free for rugs online if you’re buying through a trusted dealer, however, many of the best rug deals are not through dealers but rather through independent sellers. Here are some things to keep in mind when you’re buying a rug online.
If you’re shopping for a rug on a site like eBay, which features a feedback system, take the time to look through the reviews. You’ll want to look out for things like a seller not describing items accurately, delayed shipping times, and situations where a buyer never received anything at all. Something like one single instance of a seller missing a shipping deadline might be excusable, however, we recommend staying away from sellers who have multiple complaints of sending out goods that varied tremendously from the product description.
It happens far too often- the title says “Handmade Rug” but the description goes to clarify that the rug is actually a machine made rug styled after handmade rugs. Take the time to read every bit of a rug’s description, because a deal that is too good to be true often is.
If you’re shopping for an authentic Persian or Oriental rug, the rug’s construction should be hand-knotted or hand-woven. There should also be clear information about the country of origin of a rug, its materials (beware of “antique” rugs using any material other than wool or silk, as these are often reproductions), and information such as the knots per square inch (KPI).
Generally, you will want to look for any discrepancies. For example, an authentic Persian rug will only come from Iran. You should not spend excessive amounts of money on an “authentic” Persian rug made in India or Pakistan, for example, as these rugs are often reproductions. Their quality may be similar, however, there is a huge price difference.
If any information is missing, reach out to the seller. Often times, they simply forgot to include information. Be wary of sellers who either can not or will not provide additional information.
The more photos, the better. At the very minimum, you should be looking for photos of at least one side of the rug, its fringe, and the back of the rug. Rugs with major repair jobs done will show signs from the back side better than they will from the front. Additional photos can include detail shots, corner photos, and photos of problem areas. If a rug’s description mentions something vague about the rug, such as “minor damage”, however, there are no photos of said damage included, request them. One person’s definition of minor damage might actually be your idea of major damage.
If the rug you are looking at is over a decade old, ask for additional photos of typical problem areas, such as the fringe. You should also ask if the rug appears to need any repairs, and make sure to ask about the last time the rug was washed, too.
If you’re not sure about a rug that you found online, ask a trusted rug expert for a second opinion. At Behnam Rugs, we are more than happy to look over product photos with you and give you our input. If you’re not comfortable purchasing a rug online, we can even find you a rug similar to the one you found.
We hope this guide made shopping for rugs a little bit easier. Remember, you can reach out to us at firstname.lastname@example.org or call us at 972.733.0400 if you have any questions.
We often have customers tell us that they love the gorgeous styles and designs of hand-knotted area rugs, but that they’re so overwhelmed when they walk into a rug showroom. We understand! When there are thousands of rugs in front of you, it’s so easy to give up on the search for a dream rug before you even begin. We’ve put together this handy guide to make things a little easier.
When you’re shopping for a new rug, the first question you should ask yourself is, “What do I want this rug to do for my room?” Once you have even a general idea of what you’re looking for, shopping for a new rug will be much easier. There are four main factors to keep in mind when rug shopping: size, color, design, and quality.
Size is one of the most important factors to consider when purchasing a rug. When you are deciding on the size of your new rug, you’ll want to consider a few things.
First, think about the total size of your room. Then, think about how much of the room you want covered by the rug. Are you looking for an accent rug or an area rug? If you’re shopping for a runner, do you know both the length and the width of your hallways? If the rug is covered by anything, make sure you account for that when measuring. For example, if you are shopping for a rug underneath a dining table, make sure that the rug is large enough to go underneath the legs of the chairs as well, not just your dining table.
The best way to know what size rug you need is simply to measure beforehand. Many rug retailers will let you check rugs out to get a better idea of the type of rug that would look best in your room. In these cases, you can select a few rugs that you like in different sizes to see what size would work best for you.
In the past, hand-knotted rugs were synonymous with Persian and Oriental rugs, which often came in colors that, while beautiful, were often a bit overpowering for most homes. Traditional Persian rug colors include red, burgundy, rust, navy blue, black, ivory, and gold. These days, there are many more colors available, and the rug industry is moving faster than ever before to keep up with the hottest trends in furniture, paint, and home decor.
When shopping for color, the main question you’ll want to ask yourself is if you want your new rug to be a statement piece or a subtle way to tie the room together. Look through home magazines and pay attention to the types of rugs used in the rooms featured in these magazines. You can even bring some photos of your favorite rugs with you to the showroom you visit. Even if the showroom you visit does not have that specific rug, they are sure to have a similar selection. Modern colors do not necessarily mean modern designs, and the rise of transitional rugs has made it simple to have a Tabriz or Kazak inspired rug, for example, with chic, new colors.
Rugs come in thousands of designs. Traditional designs include tribal geometric, French Aubusson styles, and traditional, Persian florals among many other designs. There are also transitional rugs, which are traditional inspired with modern twists, such as an erased pattern or the removal of borders. Finally, you have modern rugs, which may feature designs such as organic, paint splatter inspired looks and even animal print designs.
Design is all up to you! Don’t be afraid to take risks. We’ve seen many modern rooms using traditional rugs. Mixing a tribal rug into a room full of contemporary furniture creates a surprisingly stylish look, for example. If you’re not sure what kind of rug you’re interested in, bring some room inspiration with you and let the staff at the rug store you visit know what sort of look you’re going for. They will be able to help you find the perfect rug for your perfect room. Remember- a good retailer will let you check out a few different styles to help you get a better idea of what you want. You should never feel pressured to make a purchasing decision.
Quality is the last factor to consider. The highest quality rugs are hand-knotted. From there, you have hand-loomed, tufted, braided, hand-woven, machine made, power loomed, and many other types of rug constructions. Do you need a hand-knotted rug? That depends. If you plan on changing your rug out every few months to a year, we actually recommend going for a machine made rug, as hand-knotted rugs can be quite costly. If you want a rug that will last you many years (and perhaps even outlive you!), we suggest purchasing a hand-knotted rug.
High quality does not necessarily mean high price, however, and likewise, a high price does not necessarily mean high quality. Rug retailers can only store so many rugs in their showrooms, and it is not uncommon for rugs to have huge markdowns on them when it is time to purchase new inventory. If you are indifferent to things such as what colors are trendy each season, these overstock and inventory reduction sales are perfect ways to find an amazing rug for an amazing price. We hold quite a few sales ourselves!
You will want to make sure you are purchasing a rug from an honest dealer, however, as it is not uncommon for retailers to mark up their prices and then mark them down. This results in the “sale” price actually being the same as the original price! You also want to take care to make sure that your “handmade” rug is not simply just “hand tufted”. Look for terms such as glue back when shopping online. When shopping in person, flip the rug’s corner so that you can see the backside. A hand-knotted rug’s design will be visible from the back just as clearly as it is from the front. A tufted rug will have a canvas backing.
We hope this guide made shopping for rugs a little bit easier. Remember, you can reach out to us at email@example.com or call us at 972.733.0400 if you have any questions.
None of us could have predicted the devastating damage done by Hurricane Harvey. As Dallas residents, it’s easy for us to say things like, “At least you’re okay!” to our friends in Houston, but the truth is, our friends are not okay. Homes have been destroyed and precious belongings have been damaged. Ever since the hurricane hit, we have been receiving many phone calls and emails from Houston residents asking us how their rugs can be saved. When you think of a rug, you might think of a fashionable rug seen at a department store. You may think to yourself, “That rug might have been expensive, but surely it’s replaceable.” This is not always the case.
We know many people have priceless antiques and family heirlooms in their homes. These rugs are not just rugs. They are treasured memories. When someone calls us asking how to save their rug, we understand that they are frantic and worried for a reason. The rug someone is calling about could be the rug they bought on their honeymoon with their late husband. It could be the rug their mother gave to them. It could be the rug that they planned on giving to their children. Our point is that this is not just a “thing” they are worried about. A treasured rug is truly priceless, not simply a pain to replace.
Unfortunately, we are not equipped to drive down to Houston and save every rug, however, we can offer some guidance. This blog post will cover how flooding can affect your rug, what you can do after your rug is damaged by a flood, and what professionals will do to restore your rug. We are also offering free written appraisals (the kind you use for insurance purposes) for anyone who has been affected by the hurricane. Don’t worry- there is no obligation to use our cleaning or restoration services if you need a written appraisal! You can call or email us for more information on this service.
How to Respond to Heavy Flooding on Your Rug
The first thing we want you to know is that the flood restoration process is time-consuming and labor intensive. If your rug is a machine-made rug or otherwise mass-produced, it might be cheaper to simply buy a new rug. We strongly suggest weighing the pros and cons of restoration versus replacement if your rug can actually be replaced. The second thing we want you to know is that you can relax. Rugs are a lot more resilient than you would expect. Depending on your rug’s age, origin, and material, many rugs can bounce back from being under flood water for days and even weeks.
When you first get to your rug after it has been soaked in flood water, you will more than likely be shocked. After 24 hours, rugs that have been exposed to flood waters and saturated in them begin to show early signs of color run and color bleeding. For the uninitiated, these are simply terms that say that the dyes on your rug are not where they are supposed to be at all. Antique Persian and Oriental rugs are made of natural fibers like wool and silk, and these fibers are incredibly absorbent. Runoff and flood water will be quickly absorbed by your rug. This water is not just water so much as it is a mix of water, chemicals, sewage, and many other things you really do not want in your rug.
The best way to rescue your rug and restore it to both its natural beauty and its original value is to respond ASAP. Your rug may not be insured, but that does not mean you can’t try to get some financial assistance from your insurance company. If you were wondering what the appraisal from earlier could do for you, its purpose is to list out exactly what your rug should be worth, what colors it should have, how much it is currently worth, and what sort of damage is present. As a rug owner, what you need to do with the appraisal is to present it to your insurance company when you are making a claim. They will take care of the rest.
How Your Rug is Restored
By this point, you are probably wondering how exactly your rug is supposed to be restored. First, hose your rug down with water. This will remove the large chunks of debris from your rug’s pile and foundation, along with washing out a good amount of the flood water. This is actually something that you can do yourself. Again, if you act quickly, many types of rugs can be restored to either their original state or close to their original state. Some rugs may have darker or lighter colors by the end of the restoration process, so do be aware that could be a possibility too.
From here on out, you will need a professional. Not all rugs can be washed and restored in the same way, and rugs and carpets should never be washed with the same cleansers or cleaning methods. Educate yourself on both the type of rug you have and the people you are trusting your rug with. If you are not sure who to go with in the Houston area, you are more than welcome to call us for advice.
Your rug will need to be dried to preserve the strength of its foundation. Rugs can weigh double their regular weight when wet, so we do not recommend moving your rug by yourself. For most rugs, we recommend drying flat, out in the sun. The UV rays from the sun kill mold and restore the natural oils in wool and silk. A wet rug should never be hung to dry as this stresses the foundation. Some rugs, namely traditional Chinese rugs, should not be dried out in the sun, as this could damage their dyes. Not sure? Ask us!
After your rug has dried out in the sunlight, the rug restoration professionals will wash your rug numerous times. Your rug should be washed with a mix of enzyme wash and organic safe for wool/silk shampoo. Generally, a rug that has been in a flood will be washed over and over again until the water and shampoo are both clear. Then, the rug must be dried flat and in the sunlight again.
The next step is to beat your rug. Yes, we’re getting very old-fashioned here! Master cleaners of Persian and Oriental rugs will have a tool called a paroo in their arsenal of cleaning tools. A paroo, which translates to English as “paddle” or “oar”, is a wooden tool used by rug washers.
It has a straight edge, which must be rubbed against the foundation of the rug in order to release dust, debris, and other particles from the front of your rug. Once your rug has been beat, it will then be lightly vacuumed to ensure that nothing is left on the foundation of the rug. We cannot emphasize the lightly here enough. Do not let your rug survive a flood only to be damaged by a vacuum cleaner. The beating and vacuuming will be repeated until your rug is clean and debris free.
When Hurricane Katrina hit New Orleans, we were able to restore many rugs from there despite being all the way in Dallas. Rugs were dried off and shipped or driven to our location, and we were able to ship the rugs back there. This might be one option if the rug professionals around you are too full to take in new rugs.
If you need an appraisal but are concerned about missing photos, don’t worry. There are still options. For example, we have appraised rugs damaged by fires using family photos were the rug in question was visible. Let us know your situation and we will let you know what options there are.
Again, you are under no obligation to use our services if you call us for advice or even for a free appraisal. We simply want to help you however we can. If you have any questions that have not been answered, don’t be shy! Please call or email us.