This blog will go over the 5 things you should consider when deciding to get your rug professionally cleaned.
This is the biggest factor most consider when choosing a professional rug cleaner. Be aware, going with the cheapest option isn’t always a smart move. Often, cheaper services use harsh chemicals on your rug, resulting in damage to the delicate rug fibers. We understand that you are probably on a budget, shop around to find a firm that is affordable but not cheap. When rug cleaning is cheap it’s often too good to be true.
Many companies charge by square foot and wash every rug the same way. However, it is important to note that every rug must be cleaned according to why it needs to be washed and what you are trying to remove from the rug.
Next, research the companies you are considering. In particular, look at their Google and Yelp reviews. While most every company will have had at least one unsatisfied customer, you want to go with someone who has minimal negative reviews and extensive positive reviews from happy customers. We don’t recommend working with a company with less than a 4 star Google rating.
Read the reviews thoroughly to get an idea as to what the company’s strengths are. Why are their customers satisfied? You want the positive reviews to be for the same services you are going to receive. Awesome repair reviews are great, but if they don’t have many cleaning reviews you may want to go somewhere else.
Beware of the company with only a couple reviews, even if they have a good rating. This indicates they don’t get much business and may not have enough experience. We have seen over and over that people entrust their fine handmade rugs to carpet cleaners, resulting in damage that is sometimes irreparable. This brings us to the next point.
When it comes to fine, handmade rug, experience matters. You want to work with a company with many years of experience cleaning rugs, or even better- generations of experience. A company that has been in the field a long time has the experience you want and will be prepared to handle anything that comes their way. They are unlikely to be surprised by the condition of your rug. They will be ready to tackle it head on with proven cleaning methods they’ve used for years.
Is it time for your rug to be cleaned? Behnam Rugs recommends professional cleaning every three to five years depending on the amount of traffic received and the use of the rug. We know this isn’t what usually happens. Waiting a long time between washing allows dirt and dust to build up and affect the longevity of your rug.
Ask what cleaning methods and materials the company utilizes. NEVER work with a company that uses chemical solvents and cleaners. Your rug should be treated with the utmost care and gentle cleansers.
At Behnam Rugs, we use mild organic shampoos and live bacteria enzymes. The enzymes break down dirt, odors, and stains into molecules that bacteria can digest and remove. We also use traditional hand-washing methods passed down from Old Persia. We use paddles to remove dirt stuck deep in the pile of your rug. We shampoo rugs three times to ensure all dirt and odors are removed. The face of the rug is washed three times and the back of the rug is washed three times, in each instance until the water runs out clear.
You should look for a company that uses the same methods as Behnam Rugs if you are not in the DFW metroplex and cannot employ our services.