Rug Patching: Water Damaged Rugs

Water damaged rug before and after patchingRug Patching: Water Damaged Rugs

Rugs are timeless pieces of art that can transform an ordinary living space into the extraordinary. Sadly, rugs are not indestructible, and there are a variety of ways you can damage, or even ruin, your fine handmade rug. The most common causes of water damage are bath overflows, broken pipes, broken water heaters, broken hoses in your washer or dryer, dishwasher leaks, overflown swimming pools, broken sprinklers, and roof damage.

In this blog we will address another cause of water damage: potted plants.

Recently, a customer brought a rug in to Behnam Rugs in need of expensive repairs. The cause? Placing a potted plant over the rug for years. You should never place a potted plant on a rug. The proximity to water is just asking for trouble. Even without over watering, the moisture from the plant can cause mold and mildew which instigates the rotting process.

Mildew begins growing after the rug is wet four to five days. Even worse, over watering your plant wets the rug directly, accelerating the growth of mildew which eats through the rug. A wet rug will gradually disintegrate.

Do not be fooled and believe that a saucer under a pot will prevent your rug from getting wet. Water finds a way. In addition, the dampness can also result in a foul smell that many homeowners go nose-blind to, consequently guests notice a bad odor and the homeowner is often unaware. Dry rot from a potted plant can also cause color runs. These are hard to fix.

For this customer, years of over watering created a hole that was quite large. Though the rug was an antique, it did not make sense to spend thousands of dollars to reweave the rug. The solution the customer choose was instead to patch the rug for a fraction of the cost of reweaving.

Patching the rug requires a donor rug, and while it can be hard to find a close match, it is generally much more affordable in terms of repairing the damage. Luckily for this customer, Behnam Rugs was able to find a suitable donor rug and the damage is now almost unnoticeable. However, finding the perfect donor rug is not an easy process, and often times the donor rug patch is more obviously visible to the naked eye than was the case for this customer. This is why it’s better to avoid this problem altogether by not placing a potted plant on top of, or even near to a fine rug you want to last a lifetime.

At Behnam Rugs, we have a large room we call the Patch Bank. Within this room, hundreds of rugs of all sizes have damage beyond repair. We have collected them over 40 years to use for patching, chair covers, and pillows. Our extensive collection has saved many rugs in need of patching and customers lots of repair costs.

If you own a rug that has been sitting underneath a potted plant, remove the plant immediately and check the area for dampness and damage such as the foundation cracking. If you notice either of these, bring your rug to the experts at Behnam Rugs ASAP. Your rug can be restored. And in the future, keep your potted plants on hard, non-porous surfaces only!

Rug Cleaning: 5 Things to Consider When Choosing a Rug Cleaner

Hand Washing Oriental Persian RugRug Cleaning: 5 Things to Consider When Choosing a Rug Cleaner

This blog will go over the 5 things you should consider when deciding to get your rug professionally cleaned.


This is the biggest factor most consider when choosing a professional rug cleaner. Be aware, going with the cheapest option isn’t always a smart move. Often, cheaper services use harsh chemicals on your rug, resulting in damage to the delicate rug fibers. We understand that you are probably on a budget, shop around to find a firm that is affordable but not cheap. When rug cleaning is cheap it’s often too good to be true.

Many companies charge by square foot and wash every rug the same way. However, it is important to note that every rug must be cleaned according to why it needs to be washed and what you are trying to remove from the rug.


Next, research the companies you are considering. In particular, look at their Google and Yelp reviews. While most every company will have had at least one unsatisfied customer, you want to go with someone who has minimal negative reviews and extensive positive reviews from happy customers. We don’t recommend working with a company with less than a 4 star Google rating.

Read the reviews thoroughly to get an idea as to what the company’s strengths are. Why are their customers satisfied? You want the positive reviews to be for the same services you are going to receive. Awesome repair reviews are great, but if they don’t have many cleaning reviews you may want to go somewhere else.

Beware of the company with only a couple reviews, even if they have a good rating. This indicates they don’t get much business and may not have enough experience. We have seen over and over that people entrust their fine handmade rugs to carpet cleaners, resulting in damage that is sometimes irreparable. This brings us to the next point.


When it comes to fine, handmade rug, experience matters. You want to work with a company with many years of experience cleaning rugs, or even better- generations of experience. A company that has been in the field a long time has the experience you want and will be prepared to handle anything that comes their way. They are unlikely to be surprised by the condition of your rug. They will be ready to tackle it head on with proven cleaning methods they’ve used for years.


Is it time for your rug to be cleaned? Behnam Rugs recommends professional cleaning every three to five years depending on the amount of traffic received and the use of the rug. We know this isn’t what usually happens. Waiting a long time between washing allows dirt and dust to build up and affect the longevity of your rug.


Ask what cleaning methods and materials the company utilizes. NEVER work with a company that uses chemical solvents and cleaners. Your rug should be treated with the utmost care and gentle cleansers.

At Behnam Rugs, we use mild organic shampoos and live bacteria enzymes. The enzymes break down dirt, odors, and stains into molecules that bacteria can digest and remove. We also use traditional hand-washing methods passed down from Old Persia. We use paddles to remove dirt stuck deep in the pile of your rug. We shampoo rugs three times to ensure all dirt and odors are removed. The face of the rug is washed three times and the back of the rug is washed three times, in each instance until the water runs out clear.

You should look for a company that uses the same methods as Behnam Rugs if you are not in the DFW metroplex and cannot employ our services.

How to Vacuum a Fine Handmade Rug

Vacuuming a rugHow to Vacuum a Fine Handmade Rug

Caring for your fine handmade rug doesn’t have to be difficult, but it is important you do so properly. You need to approach cleaning armed with knowledge about your rug. Depending on the age and materials your rug is made of, you may or may not be able to vacuum your rug with the beater brush.

For example, an antique rug should never be vacuumed with the beater brush in almost any circumstance. However, if your rug is fairly new and has a dense, thick pile, the beater brush setting may be okay. In fact, it may even buff your rug and give it more shine. But choosing to use the beater brush must be done carefully and knowledgeably.

Wool is one of the materials that may become more lustrous with vacuuming. However, not all wool rugs should be vacuumed with the beater brush. Wool rugs should be gently vacuumed two to four times a month, as these rugs can shed easily.

If you have a silk rug, in most cases you should vacuum without the beater brush. Silk fibers are the most delicate of rug materials and can be damaged if you use a beater or roller brush. The pile can even be reduced and the rug itself may suffer damage such as sprouting. Silk rugs may be vacuumed as often as twice per week.

If your rug is not handmade, or if it is made of synthetic fibers, it may be okay to vacuum with the beater brush. Viscose silk, or artificial silk should be vacuumed with suction only.

Once a year, you should vacuum the back of your rug.

Another thing you can do to rejuvenate the pile of your rug is sweeping. This is the safest technique as opposed to vacuuming of any kind. Using a traditional straw broom, sweep in the direction of the nap. To determine the direction of the nap, rub your hand along the length (not the width) of the rug. You want to sweep in the direction where the pile comes towards you. Don’t sweep against the knap (the direction in which the pile goes away from you). Start sweeping in a corner of the rug, beginning in a corner where you do not end up walking on the swept portions.

If you aren’t sure about your rug, bring it to the experts at Behnam Rugs. We will share our generations of knowledge and expertise to with you, we will be able to let you know the best way to care for your fine rug, and whether vacuuming is recommended.

Never vacuum your rug with the beater brush if you are unsure about its construction. This can lead to sprouting, which can be rectified by cutting the knot heads even with the length of the pile. However, this can still mean your pile is depleted, leaving you with a thinner rug although the knot heads will no longer be visible. It is quite difficult to thicken a rug that has been thinned by sprouting. When in doubt, don’t use the beater brush!

The Benefits of Rug Massage for Your Fine Rug

Rug beater and rug

The Benefits of Rug Massage for Your Fine Rug

At Behnam Rugs, we employ hand washing techniques passed down for generations from Old Persia. These techniques are gentle enough for even antique pieces.

Rug massage is a key part of our cleaning method. This technique loosens buildup in the pile of your rug that can cause odors and potentially damage the fibers of your rug.

So, what is rug massage? Rug massage entails stomping on the rug while it is partially rolled up. The depending on the size of the rug, one to four technicians stand on the rug while moving their feet up and down, effectively massaging the rug and loosening dirt trapped in the foundation of the rug. Both the front and the back of the rug is massaged in this way.

The process of stomping on the rug moves the fibers deep within the pile of the rug. Trapped dirt is moved to the top of the rug and is shaken off.

After the rug has been washed using absolutely no machines, it’s time for the rug massage. Rug massage is more effective on old and antique rugs after washing removes the dirt hiding right at the ends of the pile. The remaining debris in the rug is removed by massage to prevent odors from lingering.

The rug comes out cleaner than it would with washing alone. In the olden days, rug cleaners would beat rugs to remove this debris. Two strong individuals would hold the rug while another beat the rug with a bat or paddle. This breaks up the clay-like dust built up in the foundation of the rug.

Generally, a rug will not be very dusty if it lives in a humid environment unless you have pets or a lot of traffic on the rug. For further clarification, watch the short and fun educational video below.

If your rug has not been washed in a few years, it’s time for a professional cleaning. Call the experts at Behnam Rugs and treat your rug to a luxurious and clarifying rug massage.

Rug Stains: How to Remove Holiday Wine Spills

Wine spilled on rugRug Stains: How to Remove Holiday Wine Spills

For many, the holiday season is a time to share their home with family and other beloved guests. Friends gather round to share stories and make new memories. This is also the time of year your rugs are more at risk for spills and stains. Everyone loves delicious food and wine, but no so much when it spills on their fine handmade rug.

Luckily, the experts at Behnam Rugs have some tips when it comes to removing wine stains. Read this blog to learn how to clean up spills without damaging your rug, and if all else fails, bring it to us for a gentle hand washing, it’s probably overdue!

First of all, never use carpet cleaners, over the counter spot removers, or detergents on a fine rug- they can damage the rug beyond repair! Use natural remedies you can find in your home. If you spill red wine, try to absorb as much of the spot as you can with paper towels as soon as possible.

Open your fridge and see if you have any plain yogurt. Make sure it’s unflavored. Take a spoonful and rub in on the stain gently. Use the spoon to rub it in and spread it over the whole stain area. Remove any excess. Repeat the process adding additional yogurt. Agitate it from different angles using the edges of the spoon. Dilute the yogurt and remove it with a cloth. Do this by spraying the stain with water and removing with a dry cloth or paper towel. Repeat until all the yogurt is gone. Your rug should now be ready to entertain guests again.

Sometimes, it’s simply not realistic to remove a stain yourself- maybe you left the stain for too long, it’s quite large, or the methods above aren’t working.

Don’t despair! Your rug can be restored. Just take it in for a professional cleaning at Behnam Rugs. We’ll return it to you completely stain free, with all odors removed.