Rug Cleaning: 5 Things to Consider When Choosing a Rug Cleaner

Hand Washing Oriental Persian RugRug Cleaning: 5 Things to Consider When Choosing a Rug Cleaner

This blog will go over the 5 things you should consider when deciding to get your rug professionally cleaned.

Price

This is the biggest factor most consider when choosing a professional rug cleaner. Be aware, going with the cheapest option isn’t always a smart move. Often, cheaper services use harsh chemicals on your rug, resulting in damage to the delicate rug fibers. We understand that you are probably on a budget, shop around to find a firm that is affordable but not cheap. When rug cleaning is cheap it’s often too good to be true.

Many companies charge by square foot and wash every rug the same way. However, it is important to note that every rug must be cleaned according to why it needs to be washed and what you are trying to remove from the rug.

Reputation

Next, research the companies you are considering. In particular, look at their Google and Yelp reviews. While most every company will have had at least one unsatisfied customer, you want to go with someone who has minimal negative reviews and extensive positive reviews from happy customers. We don’t recommend working with a company with less than a 4 star Google rating.

Read the reviews thoroughly to get an idea as to what the company’s strengths are. Why are their customers satisfied? You want the positive reviews to be for the same services you are going to receive. Awesome repair reviews are great, but if they don’t have many cleaning reviews you may want to go somewhere else.

Beware of the company with only a couple reviews, even if they have a good rating. This indicates they don’t get much business and may not have enough experience. We have seen over and over that people entrust their fine handmade rugs to carpet cleaners, resulting in damage that is sometimes irreparable. This brings us to the next point.

Experience

When it comes to fine, handmade rug, experience matters. You want to work with a company with many years of experience cleaning rugs, or even better- generations of experience. A company that has been in the field a long time has the experience you want and will be prepared to handle anything that comes their way. They are unlikely to be surprised by the condition of your rug. They will be ready to tackle it head on with proven cleaning methods they’ve used for years.

Time

Is it time for your rug to be cleaned? Behnam Rugs recommends professional cleaning every three to five years depending on the amount of traffic received and the use of the rug. We know this isn’t what usually happens. Waiting a long time between washing allows dirt and dust to build up and affect the longevity of your rug.

Method

Ask what cleaning methods and materials the company utilizes. NEVER work with a company that uses chemical solvents and cleaners. Your rug should be treated with the utmost care and gentle cleansers.

At Behnam Rugs, we use mild organic shampoos and live bacteria enzymes. The enzymes break down dirt, odors, and stains into molecules that bacteria can digest and remove. We also use traditional hand-washing methods passed down from Old Persia. We use paddles to remove dirt stuck deep in the pile of your rug. We shampoo rugs three times to ensure all dirt and odors are removed. The face of the rug is washed three times and the back of the rug is washed three times, in each instance until the water runs out clear.

You should look for a company that uses the same methods as Behnam Rugs if you are not in the DFW metroplex and cannot employ our services.

How to Vacuum a Fine Handmade Rug

Vacuuming a rugHow to Vacuum a Fine Handmade Rug

Caring for your fine handmade rug doesn’t have to be difficult, but it is important you do so properly. You need to approach cleaning armed with knowledge about your rug. Depending on the age and materials your rug is made of, you may or may not be able to vacuum your rug with the beater brush.

For example, an antique rug should never be vacuumed with the beater brush in almost any circumstance. However, if your rug is fairly new and has a dense, thick pile, the beater brush setting may be okay. In fact, it may even buff your rug and give it more shine. But choosing to use the beater brush must be done carefully and knowledgeably.

Wool is one of the materials that may become more lustrous with vacuuming. However, not all wool rugs should be vacuumed with the beater brush. Wool rugs should be gently vacuumed two to four times a month, as these rugs can shed easily.

If you have a silk rug, in most cases you should vacuum without the beater brush. Silk fibers are the most delicate of rug materials and can be damaged if you use a beater or roller brush. The pile can even be reduced and the rug itself may suffer damage such as sprouting. Silk rugs may be vacuumed as often as twice per week.

If your rug is not handmade, or if it is made of synthetic fibers, it may be okay to vacuum with the beater brush. Viscose silk, or artificial silk should be vacuumed with suction only.

Once a year, you should vacuum the back of your rug.

Another thing you can do to rejuvenate the pile of your rug is sweeping. This is the safest technique as opposed to vacuuming of any kind. Using a traditional straw broom, sweep in the direction of the nap. To determine the direction of the nap, rub your hand along the length (not the width) of the rug. You want to sweep in the direction where the pile comes towards you. Don’t sweep against the knap (the direction in which the pile goes away from you). Start sweeping in a corner of the rug, beginning in a corner where you do not end up walking on the swept portions.

If you aren’t sure about your rug, bring it to the experts at Behnam Rugs. We will share our generations of knowledge and expertise to with you, we will be able to let you know the best way to care for your fine rug, and whether vacuuming is recommended.

Never vacuum your rug with the beater brush if you are unsure about its construction. This can lead to sprouting, which can be rectified by cutting the knot heads even with the length of the pile. However, this can still mean your pile is depleted, leaving you with a thinner rug although the knot heads will no longer be visible. It is quite difficult to thicken a rug that has been thinned by sprouting. When in doubt, don’t use the beater brush!

The Benefits of Rug Massage for Your Fine Rug

Rug beater and rug

The Benefits of Rug Massage for Your Fine Rug

At Behnam Rugs, we employ hand washing techniques passed down for generations from Old Persia. These techniques are gentle enough for even antique pieces.

Rug massage is a key part of our cleaning method. This technique loosens buildup in the pile of your rug that can cause odors and potentially damage the fibers of your rug.

So, what is rug massage? Rug massage entails stomping on the rug while it is partially rolled up. The depending on the size of the rug, one to four technicians stand on the rug while moving their feet up and down, effectively massaging the rug and loosening dirt trapped in the foundation of the rug. Both the front and the back of the rug is massaged in this way.

The process of stomping on the rug moves the fibers deep within the pile of the rug. Trapped dirt is moved to the top of the rug and is shaken off.

After the rug has been washed using absolutely no machines, it’s time for the rug massage. Rug massage is more effective on old and antique rugs after washing removes the dirt hiding right at the ends of the pile. The remaining debris in the rug is removed by massage to prevent odors from lingering.

The rug comes out cleaner than it would with washing alone. In the olden days, rug cleaners would beat rugs to remove this debris. Two strong individuals would hold the rug while another beat the rug with a bat or paddle. This breaks up the clay-like dust built up in the foundation of the rug.

Generally, a rug will not be very dusty if it lives in a humid environment unless you have pets or a lot of traffic on the rug. For further clarification, watch the short and fun educational video below.

If your rug has not been washed in a few years, it’s time for a professional cleaning. Call the experts at Behnam Rugs and treat your rug to a luxurious and clarifying rug massage.

Rug Storage Tips

Rug Storage Tips

Four wrapped rugs
So you’ve decided to store your heirloom rug. It’s vital that you follow the advice outlined below to ensure your rug retains its value and doesn’t fall victim to mice, moths, water, or temperature damage.

An improperly stored rug can become a breeding ground for hungry and destructive moths. There are a few tips you should follow if you are preparing to store your precious rug. Choosing not to follow these tips can result in a damaged rug that needs costly repairs or even the complete destruction of your rug.

The first thing you’ll want to do is have your rug washed and cleaned professionally. It may seem like a waste to clean a rug that’s going into storage, but a dirty rug poses a multitude of risks.
Next, make sure to store your rug in a dry, climate controlled space. Both extreme heat and extreme cold can cause a variety of issues.

Once you have selected a spot to store your rug(s), thoroughly clean the space. Sweep, vacuum, and if you have access to an electric leaf blower, blast the area, especially nooks and crannies where pests may be hiding.

Once your rug and the storage area are clean, you’re ready to store your rug. Use a bed sheet or muslin to wrap your rug completely so that no moths can get in and damage the rug. Why wrap it in bed sheets and cotton fabrics? The wool, silk, and cotton fibers your rug is made of need oxygen in order to survive. Never wrap your rug in plastic or paper. Moths eat paper and plastic doesn’t breathe, resulting in condensation that leads to mold, changes the colors of the rug, and imparts a musty smell.

You will probably want to wrap your rug around a cardboard cylinder so that it has no trouble standing up if it’s stored in a small space. It is always a good idea to store rugs in a roll elevated from the floor. Make sure to store your rug vertically.

Next, inspect your rug and its covering for dampness. If your covering has become damp, remove it immediately and find a new cover for the rug. If you’re vigilant about checking your storage area, it’s likely that a moist rug covering will not have had time to dampen and damage your rug.

If you want to be extra safe, install a few moth and mouse traps around your rug in its storage area as a preventative measure. We highly recommend a rug in storage be opened outside every two to three years for direct sunlight to penetrate both the front and back sides of your rug. This kills bacteria and any moths or eggs that have latched on to your rug. Vacuuming the front and back at this time improves longevity as well.

Finally, don’t forget about your rug! Check the storage area frequently for dust and debris that can attract moths, mice, squirrels, and termites. The oils and protein in your rug fibers make a nutritious meal for these pests.

And there you have it! Everything you should do to store your rug and prevent damage. Following these tips will result in a rug that retains its value over time.

Behnam Rugs offers free advice if you’re not sure where or how to store your fine rug. We also offer rug wrapping services and sell moth traps. Call 972-733-0400 for more information.

Check out the rug wrapping process below:

Wrapping a rug in sheets

Wrapping a rug in sheets

Wrapping a rug in sheets

 

2019 Dallas Tornado Damage: What to do and How to Prepare for Future Storms

Home damaged by storm

Home damaged by tornado2019 Dallas Tornado Damage: What to do and How to Prepare for Future Storms

Nearly two weeks after the devastating tornadoes hit we are still receiving calls about rugs trapped under debris. If you need an asset recovery assessment, we work with insurance to settle damaged rugs. As part of our service we do free evaluations and appraisals for your insurance company for damage due to the 2019 Dallas area tornadoes.

Behnam Rugs is sharing storm preparation tips to keep your fine rugs safe from damage in the future. Following these preventative measures will hopefully mean you don’t have to use home owner’s insurance to replace your rug.

The first thing you’ll want to do is roll up your rugs and put them somewhere at least 10 inches above the floor. If you live in a two story house, move the rugs upstairs.

If you can, store the rugs in a windowless room. Wrap the rugs in plastic for the time being (never keep your rugs in plastic for an extended period of time). Keep the rug vertical wherever you choose to store it, as other methods lead to creases.

Take photographs of all the things you own for insurance purposes. Behnam Rugs can evaluate your rug from a picture if it is trapped in your home.

Seal or cover window frames so that water and debris have a harder time getting in.

Elevate anything that could rust. Unplug appliances and move them several feet from the ground.

Place furniture tabs under furnishings so that they don’t bleed into carpet or mark the floor.

Remember, if you choose not to move your area rug to higher ground, it will become a sponge that generates mold and mildew within 48 hours.

If you rug suffers water damage, clean and extract the water within 24-48 hours to avoid mold and color runs. Some antique rugs and rugs that use vegetable dye are less likely to experience color running. If your rug has been exposed to water for longer than 48 hours, you will need to take it to a professional for cleaning and mold removal before the fibers rot.

When the rug lays on the floor while storm water courses over it, it acts as a filter and debris goes deep into the rug’s foundation before the water runs off. This debris becomes trapped and must be removed by a professional.

The first thing you need to do if your rug gets wet is dry it. Remove the water and then use fans to air it out.

Or, take the wet rug to Behnam Rugs as soon as possible for immediate washing.

It is not always possible to save rugs with water damage, but Behnam Rugs will do their best to salvage your fine rug if it does get wet. First we extract the water and dry the rug, then we wash it and dry it again.Remember, timing is key. Dry a wet rug as soon as possible to increase the chances of rescuing the rug.

Home damaged by storm