Water Damage on Your Rugs

Damaged rugHow to Clean a Water Damaged Rug

This blog is all about rescuing rugs affected by hail damage, roof damage, water leaks, flash flooding, broken skylights, and more. Behnam Rugs is here to help.

Before Behnam Rugs can pick up your rugs to clean and sanitize them, there are a few steps you can take to minimize any damage.

1. Carefully remove debris from your rugs. We cannot stress the emphasis on carefully enough! There could be tiny pieces of glass in your rug, and you won’t find out until you step on one. Wear protective shoes while removing debris. Remove what you can, but please do not hurt yourself trying to do more than that. Wearing gloves while removing debris can make the process a bit safer.
2. If your rug is wet or even partially wet, dry it by using a towel to absorb excess water. If you have access to a water extractor, you may consider using it. If you are not 100% sure on how to operate a water extractor, it’s best to not do anything with it at all, however.
3. Use a fan to dry your rugs if there is even a chance that your rug may be wet. Do not use a hair dryer or anything that uses heat to dry. This will harm your rug. Dehumidifiers can help as well.
4. If your rug is in an area that could receive run-off water, remove it from the area immediately. Run-off water could potentially contain chemicals that will damage your rug and permanently change its color.

Taking these steps will prevent color runs and bleeding, as well as damage to the rug’s fibers and dyes.

If your rug is already showing signs of color bleeding, worry not! Behnam rugs specializes in fixing color bleeding in rugs. Call us at 972-733-0400. We can also restore the pile of your rug and restore antique rugs if these are services you need, too. If your rug has been damaged, contact Behnam Rugs as soon as possible. The sooner you tackle a rug problem, the better the results will be, especially when you’re dealing with water damage. Remember, if you let your rug sit in water for more than 24 hours, there is a high chance of mold occurring. Mold can be dangerous to you as well as extremely harmful to your rug.

If you are not able to return to your rugs or if they have been damaged beyond repair (or totaled- your rug can be totaled just like a car!), contact us at 972-733-0400. and we will prepare an appraisal for insurance purposes. As long as you have some photographs of your rug and records of the sale or records of what kind of rug you had, we can make an appraisal for you. Talk to your insurance provider to see if the cost of your rug or rug restoration can be covered.

How to Save Your Rugs After a Flood

How to Save a Flooded Rug

When water pipes in your house freeze and break, your sink or toilet overflows, your washing machine or water heater breaks a hose, your skylight cracks, or your roof leafs, it seems that the water always finds its way to the most valuable things in your home. While we cannot offer much advice on how to save your computer, we can help you save your rug.

Persian and Oriental rugs are naturally absorbent due to the qualities of their fibers. If you have a wool rug or a wool blend rug, your rug will be especially absorbent. When your home is flooded, the water that fills it is not pure. It is often dirty and mixed with chemicals and waste. This water can cause color run-off and damage to the fibers of your rug.

When your rug has received water damage, the first thing to do is to extract the excess water out of the rug as soon as possible. You can blot it with towels or cloth. The longer that water sits in your rug, the more likely that it will experience lasting damage. Mold begins to grow in as little as 48 hours. If you have access to a water extractor, and you know how to use it, use it.

If you have access to a water extractor, but you are not 100% sure on how to use it, do not use it. The damage from flooding can be reversed. The damage from mishandling a rug with a water extractor might not be so easily fixed.

Soaked rugs tend to have colors run or bleed, and they also emit a moldy or musty smell. Your rug’s foundation will also weaken the longer you leave the water in the rug. All of this could result in permanent damage to your rug. It is important that you call a professional rug cleaner to help you with your rug so that permanent damage does not occur.

Behnam Rug will be able to completely extract the water from your rug, remove any mold, eliminate odors, and reverse color bleeding/color running. We also provide rug patching services for rugs that have experienced water damage in a small and specific area. Behnam Rugs provides all of these services and more, so contact us if you need assistance.

You may be able to have your insurance provider cover the cost of cleaning and repair. At Behnam Rugs, we can assist you with settling insurance cases, rug appraisals, and insurance quotes. You should always have an up-to-date appraisal, as most insurance companies will not honor an appraisal older than three years.

For more information about water damage, flooded rugs, insurance claims, and Persian rugs in general, please call 972-733-0400.

Water damage on Persian Rug | Behnam Rugs
Water damage causes color bleeding
After restoration of water damage Rug | Behnam Rugs
After Wash & Restoration

How to Prepare Your Rug for Flooding, Storms, and Hurricanes

Rug Patching: Water Damaged Rugs

Damaged rug repairSaving Water Damaged Rugs by Patching

Rugs are timeless pieces of art that can transform an ordinary living space into the extraordinary. Sadly, rugs are not indestructible, and there are a variety of ways you can damage, or even ruin, your fine handmade rug.

The most common causes of water damage are bath overflows, broken pipes, broken water heaters, broken hoses in your washer or dryer, dishwasher leaks, overflown swimming pools, broken sprinklers, and roof damage.

In this blog we will address another cause of water damage: potted plants.

Recently, a customer brought a rug in to Behnam Rugs in need of expensive repairs. The cause? Placing a potted plant over the rug for years. You should never place a potted plant on a rug. The proximity to water is just asking for trouble. Even without over watering, the moisture from the plant can cause mold and mildew which instigates the rotting process.

Mildew begins growing after the rug is wet four to five days. Even worse, over watering your plant wets the rug directly, accelerating the growth of mildew which eats through the rug. A wet rug will gradually disintegrate.

Do not be fooled and believe that a saucer under a pot will prevent your rug from getting wet. Water finds a way. In addition, the dampness can also result in a foul smell that many homeowners go nose-blind to, consequently guests notice a bad odor and the homeowner is often unaware. Dry rot from a potted plant can also cause color runs. These are hard to fix.

For this customer, years of over watering created a hole that was quite large. Though the rug was an antique, it did not make sense to spend thousands of dollars to reweave the rug. The solution the customer choose was instead to patch the rug for a fraction of the cost of reweaving.

Patching the rug requires a donor rug, and while it can be hard to find a close match, it is generally much more affordable in terms of repairing the damage. Luckily for this customer, Behnam Rugs was able to find a suitable donor rug and the damage is now almost unnoticeable.

However, finding the perfect donor rug is not an easy process, and often times the donor rug patch is more obviously visible to the naked eye than was the case for this customer. This is why it’s better to avoid this problem altogether by not placing a potted plant on top of, or even near to a fine rug you want to last a lifetime.

At Behnam Rugs, we have a large room we call the Patch Bank. Within this room, hundreds of rugs of all sizes have damage beyond repair. We have collected them over 40 years to use for patching, chair covers, and pillows. Our extensive collection has saved many rugs in need of patching and customers lots of repair costs.

If you own a rug that has been sitting underneath a potted plant, remove the plant immediately and check the area for dampness and damage such as the foundation cracking. If you notice either of these, bring your rug to the experts at Behnam Rugs ASAP. Your rug can be restored. And in the future, keep your potted plants on hard, non-porous surfaces only! Call us at 972-733-0400.

Water Damaged Rug Repairs

Storm & Flood Damage Rug Repairs/Cleaning

In recent weeks, Dallas has been experiencing heavy rain. From hail, storms, flooding, roof leaks, water seeping from the swimming pool, and more, rugs are in danger of water damage.

Water Damage Rug | Behnam Rugs Dallas
Water Damaged Rug

None of us could have predicted the devastating damage done by storms and ever since the rainy season hit us, we have been receiving phone calls from residents asking us how their rugs can be saved.

When you think of a rug, you might think of a fashionable rug seen at a department store. You may think to yourself, “That rug might have been expensive, but surely it’s replaceable.” This is not always the case.

We know many people have priceless antiques and family heirlooms in their homes. These rugs are not just rugs. They are treasured memories. When someone calls us asking how to save their rug, we understand that they are frantic and worried for a reason. The rug someone is calling about could be the rug they bought on their honeymoon with their late husband. It could be the rug their mother gave to them. It could be the rug that they planned on giving to their children. Our point is that this is not just a “thing” they are worried about. A treasured rug is truly priceless, not simply a pain to replace.

How to Respond to Heavy Flooding on Your Rug

The first thing we want you to know is that the flood restoration process is time-consuming and labor-intensive. If your rug is a machine-made rug or otherwise mass-produced, it might be cheaper to simply buy a new rug. We strongly suggest weighing the pros and cons of restoration versus replacement if your rug can actually be replaced.

The second thing we want you to know is that you can relax. Rugs are a lot more resilient than you would expect. Depending on your rug’s age, origin, and material, many rugs can bounce back from being under flooding for days and even weeks.

When you first get to your rug after it has been soaked in floodwater, you will more than likely be shocked. After 24 hours, rugs that have been exposed to flooding and saturated begin to show early signs of color run and color bleeding. For the uninitiated, these are simply terms that say that the dyes on your rug are not where they are supposed to be at all.

Antique Persian and Oriental rugs are made of natural fibers like wool and silk, and these fibers are incredibly absorbent. Runoff and flood water will be quickly absorbed by your rug. This water is a mix of water, chemicals, sewage, and many other things you really do not want in your rug.

The best way to rescue your rug and restore it to both its natural beauty and its original value is to respond ASAP. Your rug may not be insured, but that does not mean you can’t try to get some financial assistance from your insurance company.

If you were wondering what the appraisal from earlier could do for you, its purpose is to list out exactly what your rug should be worth, what colors it should have, how much it is currently worth, replacement value, and what sort of damage is present. As a rug owner, what you need to do with the appraisal is to present it to your insurance company when you are making a claim. They will take care of the rest.

How Your Rug is Repaired and Restored from Water Damage

By this point, you are probably wondering how exactly your rug is supposed to be restored. First, hose your rug down with water. This will remove the large chunks of debris from your rug’s pile and foundation, along with washing out a good amount of the floodwater. This is actually something that you can do yourself.

Again, if you act quickly, many types of rugs can be restored to either their original state or close to their original state. Some rugs may have darker or lighter colors by the end of the restoration process, so do be aware that this could be a possibility too.

From here on out, you will need a professional. Not all rugs can be washed and restored in the same way, and rugs and carpets should never be washed with the same cleansers or cleaning methods. Educate yourself on both the type of rug you have and the people you are trusting your rug with. If you are not sure who to go with, you are more than welcome to call us for advice.

Your rug will need to be dried to preserve the strength of its foundation. Rugs can weigh double their regular weight when wet, so we do not recommend moving your rug by yourself.

For most rugs, we recommend drying flat, out in the sun. The UV rays from the sun kill mold and restore the natural oils in wool and silk. A wet rug should never be hung to dry as this stresses the foundation. Some rugs, namely traditional Chinese rugs, should not be dried out in the sun, as this could damage their dyes. Not sure? Ask us!

After your rug has dried out in the sunlight, the rug restoration professionals will wash your rug numerous times. Your rug should be washed with a mix of enzyme wash and organic shampoos safe for wool and silk. Generally, a rug that has been in a flood will be washed over and over again until the water and shampoo both run clear. Then, the rug must be dried flat and in the sunlight again.

Water Damage Rug Restoration | Behnam Rugs Dallas

Additional Notes
When Hurricane Katrina hit New Orleans, we were able to restore many rugs from there despite being all the way in Dallas. Rugs were dried off and shipped or driven to our location, and we were able to ship the rugs back there.

If your rug has suffered water damage, call the experts at Behnam Rugs as soon as possible to salvage it and restore it at 972-733-0400.

Let Us Help You Recover From This Texas Hail Storm

Behnam Rugs specializes in recovering your damaged Persian Rugs.

First, if your rugs are wet, make sure you keep them unrolled and flat until we pick them up.

If the rug is saturated with water before we get to it, the water should be extracted by a carpet cleaner or restoration company, but it should not be washed or anything else by them.

Next, sweep off as much debris as you can, any particle on the rug must then be removed.

We suggest using a straw broom to carefully sweep off glass and debris. Sharp glass is a larger version of micro dust that also works its way into the pile of your rug, cutting fibers as it goes.

If you have any questions in regard to your damaged rugs, please call us for advice. We are here to help you.

It is important to keep the air flowing around your rugs, especially if they are wet so that mold does not grow, color does not bleed, and the rug does not come apart. We wash all rugs with clean water and an organic specially blended shampoo to preserve the natural fibers in your rug.

This type of wash does not cause damage.  Damage happens when your rugs are not washed and dried correctly. We restore hundreds of rugs every year.

If you think your rug is already damaged past repair we will write it an appraisal for replacement value before damage or salvage value for your rug after we wash and dry it correctly.

If you have any questions in regard to your damaged rugs please call us for advice we are here to help you.

We do suggest having your rugs fully washed every 4 to 5 years to remove pounds of micro dust rugs filter out of the air. Call 972-733-0400 to schedule cleaning.

Wet and Hail Damage Rugs