Last Updated: 7 June 2017
Since tornadoes hit the DFW area a few days ago, we have been receiving a number of phone calls asking us to rescure rugs affected by hail damage, roof damage, water leaks, flash flooding, broken skylights, and more. Behnam Rugs is here to help.
Before Behnam Rugs can pick up your rugs to clean and sanitize them, there are a few steps you can take to minimize any damage.
1. Carefully remove debris from your rugs. We cannot stress the emphasis on carefully enough! There could be tiny pieces of glass in your rug, and you won’t find out until you step on one. Wear protective shoes while removing debris. Remove what you can, but please do not hurt yourself trying to do more than that.
2. If your rug is wet or even partially wet, dry it by using a towel to absorb excess water. If you have access to a water extractor, you may consider using it. If you are not 100% sure on how to operate it, it’s best to not do anything with it at all, however.
3. Use a fan to dry your rugs if there is even a chance that your rug may be wet. Do not use a hair dryer or anything that uses heat to dry. This will harm your rug.
4. If your rug is in an area that could receive run-off water, remove it from the area immediately. Run-off water could potentially contain chemicals that will damage your rug and permanently change its color.
Taking these steps will prevent color run and bleeding, as well as damage to the wool fibers and dyes.
If your rug is already showing signs of color bleeding, worry not! Behnam rugs specializes in fixing color bleeding in rugs. We can also restore the pile of your rug and restore antique rugs if these are services you need, too. If your rug has had tornado damage, contact Behnam Rugs as soon as possible. The sooner you tackle a rug problem, the better the results will be.
If you are not able to return to your rugs or if they have been damaged beyond repair (or totaled- your rug can be totaled just like a car!), contact us and we will prepare an appraisal for insurance purposes. As long as you have some photographs of your rug and records of either sale or records of what kind of rug you had, we can make an appraisal for you. Talk to your insurance provider to see if the cost of your rug or rug restoration can be covered.
Monday through Saturday
9:00AM to 5:30PM
18000 Preston Rd.
Dallas, TX 75252